UK demand for digital automation skills soars


Demand for digital automation skills is rising within the UK as companies attempt to discover methods to assist employees by eradicating repetitive duties, in line with analysis.

The want for automation proficiency is accelerating sooner in non-technical roles similar to administration consultants and gross sales administrators, up by 125% since 2019, than in conventional IT roles, that are up by 96%, in line with a survey carried out by specialist recruiter Robert Half and world labour market developments knowledgeable Burning Glass.

According to the analysis, which analysed 9 million UK job postings, the variety of roles requiring automation capabilities is ready to achieve round 90,000 this yr, in contrast with 39,323 in 2019.

“These findings show that businesses understand they need to find ways to support and supplement their workers by removing more repetitive tasks and freeing them up to focus on more value-add activity,” mentioned Matt Weston, managing director at Robert Half UK.

Sales administrators are more and more being tasked with bettering effectivity, and are therefore turning to automation, together with software program that auto-fills shopper contact kinds throughout cellphone calls or utilizing synthetic intelligence to assist on-the-job coaching, in line with Weston.

“Executives should be reviewing their learning and development programmes to make sure they are able to provide the skills most urgently needed”
Matt Weston, Robert Half UK

As automation turns into extra pervasive within the office, roles and job capabilities will change considerably, he mentioned. Citing numbers from the Confederation of British Industry (CBI) that about 21 million UK employees will want digital upskilling within the coming decade with automation as a key space of focus, the manager argued that this ongoing change additionally meant it was essential for companies to put money into steady coaching.

“Executives should be reviewing their learning and development programmes to make sure they are able to provide the skills most urgently needed,” mentioned Weston.

In addition, the Robert Half government famous that companies, significantly small and medium-sized enterprises (SMEs), ought to reap the benefits of authorities assist to assist with digital upskilling, such because the Help to Grow scheme introduced by chancellor Rish Sunak on this yr’s Budget.



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